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I ordered a Christmas gift for my fiancee which got stolen during shipping. When I called those wonderful folks at customer service they instantly went to work to ensure that my concerns were addressed. Needless to say that we got a replacement gift at 2:00 PM on Christmas Eve and all because of the customer first attitude of the people at SuperBiiz. I will recommend to all of my friends and family to use these guys first, simply because they go the extra mile to ensure that their customers are taken care of and satisfied.