Testimonials (589 and counting)

Have good things to say about your experience with Superbiiz? Did you work with an amazing sales account manager or customer service representative and feel they should get some props? Or do you just love our fast shipping? Share the love, spread the word, and write a note of appreciation. Learn More

Recent Testimonials (Write a testimonial for SuperBiiz.com)
Persistent Customer Care
John Casey, 2015-05-21 18:00:34
I would like to send a special Thank You to Tiffany Shih, Customer Care, for her diligence. My credit card company was doing it's job and put a hold on my card. This was due to multiple orders I had placed in one night and placed my last order on hold and flagged as possible fraud. I received an email from Tiffany the next day explaining that I would have to contact my CC company. I did this and was told the card would be freed up and charges could be made immediately. I contacted Tiffany the next day and explained. Later, I received another email from Tiffany with the same problem. Again, I spoke with fraud prevention (and the same person). She took care of the release (again) while I was on hold. I emailed Tiffany back and now the order has been taken care of. I apologize to Tiffany for having to go through the loop holes for this order
Thank You,
John Casey
Anonymous, 2015-05-15 00:16:47
I ordered this card from here since at the time it was $30 cheaper than the other 2 big e-tailers. order / shipping was a little slower than I was used to. But all went well as patience is a virtue, I have a brand new semi current video card now. much quieter, much cooler, switching over from ATI HD4850 to this card. Pleased with the purchase, no complaints, product works as intended.
Video Card
Master Wizard Darin_mcnew, 2015-05-05 18:07:32
I have purchased a few things with SuperBiiz.. I hope to be purchasing a lot more.. their customer service it Phenomenal.. Not to mention they helped me when I didn't think they would.. thanks SuperBiiz!!!
Fastest Shipping Ever
Todd, 2015-03-31 14:45:37
I was hesitant to order from SuperBiiz because I've never heard of them. I order mostly from Amazon and Newegg. But SuperBiiz had the best price on a processor. So I ordered it on a Monday afternoon. I just went for the free shipping, didn't need it right away. It showed up at my doorstep the next morning. I have never received a product this quickly, and this is coming from someone who's been an Amazon Prime member for years. It was a fantastic 1st experience and I will definitely keep SuperBiiz on the top of my list when ordering computer parts again in the future!
First time buyer
RoCK, 2015-03-23 09:42:37
I have been working/building pc's for about 15 years now and have used many places/web sites for getting my parts. I have seen the SuperBiiz name before online and just never came to pay it a visit. Well that will change for sure, I just recently built myself a new pc and needed a power supply and SuperBiiz pulled through. they not only had the EVGA 850 G2 "IN STOCK". BUT... they also beat every other place I visit in price and shipping charges. I have found many places are hit and miss when it comes to parts you buy some here and some there. SuperBiiz is on my list for comparing parts for now on though, and I just wish I would have found them sooner.
First Time Builder
Anonymous, 2015-03-06 12:54:21
I had some issues with an order and having credit card issues because of multiple orders. The customer support was great! they were really helpful in getting my order moving along, and I was on hold for less than a minute with each call.
Customer Service
Anonymous, 2015-03-02 16:54:53
SuperBiiz is really fast. I ordered 2 products on a Sunday and was called on Monday by the sales department to confirm my order and fix an error with my credit card. I entered the wrong expiration date on the card, and the customer service rep was extremely polite and helpful, even though I thought that I had entered the right date. The rep was awesome, the service was great, and the site is amazing.
Great site
Anonymous, 2015-02-25 06:44:05
I came here to escape NCIX US's horrible prices. This site is pretty well balance. Decent shipping prices, decent prices for decent products. Pretty decent.
Very satisfied
Rodney Fellinger, 2015-02-24 14:02:04
First time customer in Feb 2015 and was very satisified with the product and shipping time was great.
Top Notch Customer Service
Takanobu (TK) Kajiki, 2015-02-18 11:57:53
This was my first order I made with SuperBiiz. Due to a mix up (it was my fault), my order never arrived and on the same day my PayPal account was refunded 100%. I contacted the customer service complaining about not receiving the item I had ordered, they walked me through and found out what happened. Nevertheless, customer service folks were very nice, kind, and helpful and gave me an option to reorder. From that point, everything went very smooth and I received a top-notch customer service. I am now their loyal customer. I know they will do their best to make things right without being upset. They sure know how to defuse the bad situation and make the customer happy. Again, thank you SuperBiiz for your excellent customer service. I will continue ordering goods from you.
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Astounding Customer Service!
This was the first "real" computer that I've had built just for me. Superbiiz had the best prices overall and the best value. Shipping was very quick and emails were answered promptly. I've ...
-Mark H.
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