Have good things to say about your experience with Superbiiz? Did you work with an amazing sales account manager or customer service representative and feel they should get some props? Or do you just love our fast shipping? Share the love, spread the word, and write a note of appreciation.
Please understand that all testimonials are subject to moderator approval (please keep the affection at an appropriate, G-rated level).
Had a great experience with Superbiiz, thanks Ivy!
Max Folsom, 2014-12-18 17:08:00
I would like to commend Ms. Ivy Xu for working with me to correct a mistake that I made on my recent order. I had not ever heard of your company before, but I will not hesitate to do business with you again! Thanks.
Refund after negative review
Mitchel Constantin, 2014-12-15 12:31:58
After leaving a review well after the 30 day RMA period for a flash drive that had arrived DOA, I was refunded for the price of the drive. I didn't even both contacting support because I assumed I was out of luck since it was outside of the 30 day period, but I was refunded the cost of the DOA flash drive without even asking! I've never had that level of commitment to customer service from an online retailer before! I look forward to dealing with SuperBiiz in the future.
Jared Knapp, 2014-12-10 16:55:09
Ordered a GTX 970 from SuperBiiz. Not only did it ship faster than other hardware sites, but SuperBiiz was the only one who had the card I wanted in stock AND for $10 less. Playing the promo game that came FREE with my purchase. SuperBiiz will be my first stop next time I'm looking to upgrade.
Super Talent 64GB Pico USB 3.0 Flash Drive
Delta-V, 2014-11-21 12:10:10
Pricing and delivery are great, but this is the slowest USB3 flash drive I've ever seen. Using Windows 7 Pro x64 and a USB3 port transfer to the Pic0 averaged 34.6 MB/s for 9 files totaling a little over 11GB. That's almost as slow as USB2. Buy it for its sleek case and convenient size not for its speed.
A new favorite....
Dean Jensen, 2014-11-07 17:00:06
I started shopping on Superbiiz not to long ago. Since then, I have made a few purchases and all of those have went off without a hitch. A product I ordered was delayed and someone from Superbiiz gave me the option to cancel or continue with the order. After I responded, i received a reply quicker than expected. While this is their job, this generally does not happen this day and age. A "good job" to the staff at Superbiiz as they have gained a new customer.
david c., 2014-10-27 17:58:42
Received my asrock am3+ motherboard today after work. on time and in good working order. price and service were great as usual, which is why i've been a customer since 2010.
Jason Lund, 2014-10-10 14:05:44
I placed the order on a Thursday morning around 5:30 am and received the product at 11:11 am the following day. No special shipping charges all. How is that even possible!? Great experience..something that has definitely encouraged me to keep doing business with SuperBiiz. Thank you for the experience.
shane nowack, 2014-09-15 14:36:34
I have oredered from these guys since 07 and they have never let me down great shipping and prices are awesome beats NewEgg by a long shot
Shipping and customer service
brianbnflorida, 2014-09-02 08:51:06
I just wanted to say that I have bought a few things from SuperBiiz and was very happy with the customer service rep I contacted about the shipping.The package came in a few days from the opposite side of the USA. Without going into the details I will say that they were polite and helpful at the same time and answered my questions directly. I hope that gives you a little confidence in SuperBiiz if youve never bought from them.
Another thing to point out is SuperBiiz had the best price on the item I was searching for. The also have an ebay seller which is how I found out about SuperBiiz in the first place. If you have taken the time to read this you should see for yourself and make a purchase worry free.
Greate service and response time and fast shipping
Shady Al Aref Bellah, 2014-07-30 06:57:29
I was looking for a reliable online reseller to order a new Super-micro server . I was amazed by Superbiiz flexibility in terms of payment processing, order provisioning and quick shipment. They were very polite and patient and answered every question promptly. The system builder option is very helpful if you want your server to be ready for plug-n-play. I will definitely use again in future server orders.