For your convenience, we have created a centralized location for you to easily find the answer to your questions! Please refer to the links below to look up questions and answers about specific topics.

We believe in full disclosure of information and we do not have hidden policies or hidden fees. You should find everything you need. However, if we are not able to address your question, please feel free to contact us! We will answer your question. If it helps other customers, we will post it in the Customer Care Center.

Product

Have product related questions? Check here to locate your answer to your question(s).

Systems

If you are interested in our System Builder, check out this section for more information.

Ordering

If you have questions about ordering, this is the section to check.

Payment

Check here for questions regarding payment method, types of payment, or for general payment questions.

Coupon Codes

Questions about coupon codes? Check out our FAQ.

Shipping

Have questions regarding shipping methods, international shipment, or status of your order? Check this area.

Warranties & Returns

The link above will direct you to important information regarding warranties and returns.

Credit

Check this section to find out questions on when you will get credited for your returned items.

Resellers

Are you a reseller? Check here for information regarding tax-free orders.

Privacy & Security

Your privacy and security is very important to us. We have placed security features to secure your transaction and to maintain your privacy. Feel free to view our privacy statement.

Disclaimer

Important disclaimer that needs to be brought to your attention.

Feedback

We would love to hear from you. Please let us know how we are doing. This will allow us to create a even better shopping experience for you.