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Came packaged well. The installation process is very easy if you know what you are doing. No backplate needed, but you still need to put srews in on the back of the MOBO. Comes with thermal paste and performs well keeping my CPU very cool. This is definitely a big improvement over the stock Intel cooler. It is also very quiet. On BF4 64 player matches my i5 3470 @3.6 ghz would reach 83 C. But with this cooler the highest it reaches is 49 C @4.0 ghz.
Cant think of any.
If you are going to leave your MOBO in the case, you might want to take the fan off first before placing it on the CPU and screwing it in.
Superbiiz customer service is great, I recently had a problem and as it turned out it was my fault, they were very courteous and willing to get the problem solved any way they could. Prices are great ... (more)